Terms & Conditions

Contact Information: Please contact our customer service department at 973-560-9030 (East Coast) or 775-841-6846 (West Coast). 

Minimum Order: Sold in full cartons only. Partial cartons are not available.

Lead Time: Three to six weeks from receipt of order for standard items, longer lead times may apply July through November and January through March and for custom made items.

Terms: Net 30 days upon credit approval. (Allow 4 weeks for credit approval.) Visa, MasterCard, American Express accepted. No C.O.D. shipments.

F.O.B. : Our factory locations; Parsippany, NJ, and Carson City, NV. Allstate reserves the right to ship from different locations.

Claims: Claims for defective merchandise must be made within 30 days of receipt of product.

Shipping Damage: Shipping damage must be noted on the Bill of Lading at the time of delivery. All damage claims must be filed with the freight company. Allstate is not responsible for damage after merchandise has left our locations. Cartons are not UPS approved. Any damage on a UPS shipment is the customer’s responsibility.

Returns: Returned merchandise will not be accepted without prior written consent from Allstate Can or Allcan West. All returns are subject to a 25% restocking charge. Shipping and handling fees are the customer’s responsibility.

Other: Prices, minimum purchase requirements, carton packs and case weights are subject to change without notice. Please confirm carton and pricing information with customer service.